Welcome to wa25.watchhousesale.com. These Terms of Service govern your use of our website and your purchase of products from Tsz Ming Limited. By accessing or using wa25.watchhousesale.com, you agree to be bound by these Terms.
1. General Provisions
Tsz Ming Limited operates the e-commerce website wa25.watchhousesale.com. Our customer support email is [email protected]. Our company address is 9/F, Cameron Plaza, 18 Cameron Road, Tsim Sha Tsui. These Terms apply to all users, visitors, and customers of wa25.watchhousesale.com.
2. Account Registration and Security
To place an order on wa25.watchhousesale.com, you must create a customer account. You are responsible for maintaining the confidentiality of your account credentials. You are fully responsible for all activities that occur under your account. You agree to provide accurate, current, and complete information during registration. Tsz Ming Limited reserves the right to suspend or terminate any account that violates these Terms.
3. Product Information and Pricing
All products displayed on wa25.watchhousesale.com are women’s apparel items. Product descriptions, images, and specifications are provided for reference. Tsz Ming Limited strives to ensure that all information is accurate. Prices are listed in the currency indicated on wa25.watchhousesale.com. Tsz Ming Limited reserves the right to modify prices without prior notice. Any price changes will not affect orders already confirmed by Tsz Ming Limited.
4. Order Placement and Acceptance
When you place an order on wa25.watchhousesale.com, you submit an offer to purchase the selected products. Tsz Ming Limited may accept or reject your order at its discretion. Order confirmation is communicated via email sent to your registered email address. Tsz Ming Limited reserves the right to cancel any order due to product unavailability, pricing errors, or suspected fraudulent activity. In such cases, Tsz Ming Limited will refund any payments collected.
5. Payment Methods
Tsz Ming Limited accepts major credit cards, debit cards, and PayPal. Payment must be completed in full before Tsz Ming Limited processes your order. All payment transactions are encrypted and processed through secure third‑party payment gateways. Tsz Ming Limited does not store your full payment card details. You represent and warrant that you have the legal right to use any payment method you provide.
6. Shipping and Delivery
Tsz Ming Limited ships products to the address you provide during checkout. Delivery times are estimates and not guaranteed. Title and risk of loss pass to you upon delivery to the carrier. Tsz Ming Limited is not liable for delays caused by customs, weather, or carrier performance.
7. 14‑Day Unconditional Return and Refund Policy
You have the right to return any purchased product for a full refund within 14 days of receiving the product. This 14‑day return period is unconditional. You do not need to provide any reason for the return. To initiate a return, you must contact [email protected] within 14 days of delivery. Returned products must be unworn, unwashed, and with all original tags attached. You are responsible for return shipping costs unless the product is defective or the return is due to an error by Tsz Ming Limited. Tsz Ming Limited will inspect the returned product within 7 business days of receipt. If the return is approved, Tsz Ming Limited will process your refund.
8. Refund Processing Time
After Tsz Ming Limited approves your return, the refund processing time is at least 14 days. The refund amount will be credited to your original payment method. The 14‑day processing period begins on the date Tsz Ming Limited approves the return. You will receive a confirmation email when the refund is initiated. Actual receipt of funds in your account may take additional days depending on your bank or payment provider. Tsz Ming Limited is not responsible for delays caused by third‑party financial institutions.
9. PayPal Refund Terms
If you paid using PayPal, the refund processing period is at least 14 days from the date of return approval. Due to local legal requirements, PayPal refunds in certain regions may require up to 30 days. Tsz Ming Limited will process your PayPal refund as quickly as possible. You acknowledge that some regional laws impose longer settlement periods for PayPal transactions. Tsz Ming Limited has no control over these statutory processing windows.
10. Exchanges and Defective Products
Tsz Ming Limited does not offer direct exchanges. To exchange a product, you must return the original item under the 14‑day return policy and place a new order. If you receive a defective or damaged product, you must notify [email protected] within 7 days of delivery. Tsz Ming Limited will provide a prepaid return label for defective items. Upon verification of the defect, Tsz Ming Limited will issue a full refund including original shipping costs.
11. Prohibited Conduct
You agree not to use wa25.watchhousesale.com for any unlawful purpose. You may not attempt to interfere with the operation of wa25.watchhousesale.com. You may not use any automated system to access or purchase products from wa25.watchhousesale.com. You may not resell products purchased from wa25.watchhousesale.com without written permission from Tsz Ming Limited.
12. Intellectual Property
All content on wa25.watchhousesale.com, including product images, text, logos, and graphics, is the property of Tsz Ming Limited or its licensors. You may not reproduce, distribute, or create derivative works from any content without express written authorization from Tsz Ming Limited.
13. Limitation of Liability
To the maximum extent permitted by law, Tsz Ming Limited shall not be liable for any indirect, incidental, or consequential damages arising from your use of wa25.watchhousesale.com or your purchase of products. Tsz Ming Limited’s total liability for any claim related to these Terms or your purchase shall not exceed the amount you paid for the applicable product.
14. Governing Law – Hong Kong Law
These Terms of Service and any dispute arising from your use of wa25.watchhousesale.com or your purchase of products from Tsz Ming Limited are governed exclusively by the laws of the Hong Kong Special Administrative Region of the People’s Republic of China. Any legal action or proceeding relating to these Terms must be brought in the courts of Hong Kong. You irrevocably submit to the exclusive jurisdiction of such courts.
15. Changes to These Terms
Tsz Ming Limited may update these Terms from time to time. The revised Terms will be posted on wa25.watchhousesale.com with an updated “Last Updated” date. Your continued use of wa25.watchhousesale.com after any change constitutes your acceptance of the new Terms.
16. Contact Information
For any questions regarding these Terms of Service or to initiate a return, contact [email protected]. You may also write to 9/F, Cameron Plaza, 18 Cameron Road, Tsim Sha Tsui.
Entire Agreement: These Terms constitute the entire agreement between you and Tsz Ming Limited regarding your use of wa25.watchhousesale.com and your purchase of products. No waiver of any term shall be deemed a further or continuing waiver of such term.